Luis Cruz | US Online Children’s Sofa Store Statement: Due to continued losses, the store has decided to clear out its inventory at a loss.
We are committed to providing our customers with a transparent and reasonable after-sales service policy. This refund and return policy applies to all children’s sofa products purchased from this website.
I. Return Period
Customers can apply for a return within 30 days of receiving the goods. Orders placed after 30 days will not be eligible for return. Returned goods must be in basic good condition and not affect resale.
II. Refund Processing Time
After the refund is approved, it will be credited to your account within 3 business days. The refund will be returned to your original payment account. Actual arrival time may vary slightly depending on the bank or payment platform.
III. Return Conditions
Goods are not severely damaged or damaged by human error. Complete packaging and accessories are included. Valid order information is provided for verification.
IV. Non-Returnable Items
The following situations may not be eligible for the return policy:
Damage caused by improper personal use. Returns exceeding the 30-day return period. Clearance sale items marked as non-returnable.
V. Application Process
Customers can contact customer service to apply for a return or refund through the following methods:
Email: luis.cruz@snugbugseat.shop
Phone: 813.410.0704
Address: 604 Royan Way, Brandon, FL 33511
Thank you for your understanding and support. We will continue to optimize our service experience and protect your shopping rights.